CDB Computer Services

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For the Home...

Custom PC Assembly

If you are looking for a special PC for home use (perhaps a gaming PC) or would like a PC built with specific hardware, we can consult with you on your needs and give you a quote on your custom PC. We can also set up your PC in your home, and verify its operation.
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PC Troubleshooting & Repair

We can troubleshoot your home PC and repair any software or hardware problems. We will provide a quick analysis of the problem and provide you with a report of our findings. Repairs can be done on-site or at our depot depending on your needs and the severity of the problem.
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Virus & spyware Removal

CDB Computer Services recommends that all PC's using a Microsoft Windows^TM operating system (ie. Windows 98, ME, NT, 2000 or XP) have anti-virus and spyware removal software installed on the PC. However, if you find your PC is infected with a virus or spyware and need assistance to remove them, we have the expertise to remove both viruses and spyware. Please see our Maintenance Package s page for more details.
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Network Installation

If your home has more than one PC, you may be considering an in-home network to share information and printers between PC's and/or to provide Internet access for all PC's. We can help you with hardware selection and networking setup. We will set up your network to be both cost effective and secure.
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Wireless Networking

If you already have a home network and want to add wireless networking capabilities to it or you are considering installing a network and want wireless networking, we can assist you with hardware selection and setup. Although wireless networking hardware can be installed out of the box, it is important that it is properly configured for security without limiting access for valid users of the network. We have the expertise to properly configure wireless networking so that it is secure. For more information on the security issues with wireless networking, please see our wireless networking information page.
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For Business...

Network Infrastructure Solutions and Support

Our experience with network installation and administration in both homogeneous and heterogeneous (multi-operating system) environments can provide you with reliable installation and support of network infrastructure required for an efficient, secure and reliable network in your organization. Whether it is a new network installation or upgrading of an existing network, we can install, integrate and support components such as:

Internet Access
Routers
Firewalls
DNS nameservers
DHCP servers
Web servers
E-mail servers
Proxy servers
File/Print servers
Directory servers

If required, we can provide ongoing administration services for your new or updated network.
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Network Administration

If you're looking to outsource some or all of your IT support, we can help. We can provide network administration services, either on a per call, or, on an on-going basis, whichever is more convenient for your requirements and budget. Our services can include any or all of the following:

User account administration
Virus software administration
Server data backups
New software installation
Printer installation

We can support either Windows^TM or mixed operating system environments (ie. Windows, Linux^TM, Mac). Support can be done either on-site or by remote computer access to your network. For more details on our available network administration service contracts, please see our Network Administration Services page.
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VoIP & IP PBX Telephony

VoIP (voice over IP) Telephony is rapidly becoming the preferred method for voice communications by both residential consumers and businesses. The advantages of VoIP technology for business are many. We can help your business to implement a VoIP strategy through the use of open source solutions based on open standards for VoIP.

Here are some of the ways in which we can assist you in moving to VoIP and the many VoIP-based solutions which can provide significant improvement in business process execution, productivity and cost-savings.
We can:
1. Assess the readiness of your network infrastructure for VoIP and make recommendations for improvements to your network to allow you to take advantage of VoIP-based applications.
2. Install a VoIP-based PBX system and its many features, either as a new installation or to replace an existing PBX system in your business, using the Asterisk open source PBX software platform.
3. Recommend and deploy VoIP-based solutions to complement your existing legacy-PBX system, allowing you to protect your current investment while giving you a structured plan for moving to a full IP PBX system in the future.
4. Assist you in defining and deploying software applications which take advantage of the features and productivity of being integrated with VoiP technology such as:

Customer Relationship Management
Collaboration
Unified Messaging (Through E-mail)
etc.

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Database Deployment

If you are looking to deploy multi-user database capabilities in your organization, or to update your exisitng database capabilities, we can provide you with the opportunity to use open source solutions which are both robust and cost effective. Whether you are a small or large organization, open source database applications such as MySQL or Postgres, in conjunction with front-end interfaces such as a web browser, OpenOffice.org or Microsoft Access^TM, provide you with the power and flexability found in expensive, proprietary software solutions, but at a much lower cost.

we can help your organization with:

Design of the database
Setup of the appropriate Open Source database server
Exporting of existing data, if required
Selection, design and deployment of appropriate front-end interface
Testing and training

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Desktop Deployment of Linux and Open Source Applications

Although the use of Linux and OSS applications on desktop computers may not be a universal solution for all organizations, it can be a very cost effective and secure solution in many cases. Ask yourself the following questions:

Do my desktop users only use their computers for Internet access and e-mail?
Beyond Internet access and e-mail, do they only access custom application(s) using a web browser?
If they require more functionality than referenced in the above questions, is it only for basic office applications such as word processing and/or spreadsheets?
If they could still run that one or two custom Windows applications used in the organization, could they then run another operating system?

If you can answer yes to any one of the above questions, then your organization could realize significant cost savings using Linux and OSS applications, not only in software licences, but also in hardware costs.

We can help your organization to identify if and where Linux and OSS applications can be implemented on the desktop, and recommend one of several Linux distributions which are optimized for desktop use along with the open source office suite, OpenOffice.org. We can also recommend other Open Source applications which will benefit your organization such as groupware or collaboration programs and even ways in which you can continue to work with your Windows services such as Exchange^TM and SQL Server, if so desired. Finally, we can also recommend how to run that one or two custom Windows applications while moving your desktop computers to Linux.

Based on our recommendations, we can install all software and any hardware necessary to deploy Linux and OSS applications on your desktops. In many cases, clients will find that their existing hardware is more than sufficient, adding to the significant cost savings already being realized.
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Server Consolidation

Many organizations have multi-server installations which may not be cost effective due to the under-utilization of one or more of these servers. These servers may be file/print servers, web servers, e-mail servers, database servers, application servers etc. Consolidation of these individual servers onto a single server using server virtualization can lead to significant cost savings in hardware and administration along with increased security, while still retaining the operating systems and applications being used currently on these servers.

We can help your organization to determine if consolidation of multiple servers is a viable solution for your current server deployment. If so, we can recommend and install hardware and appropriate software to consolidate these servers onto a single server, including migration of applications and data.
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Wireless Network Installation

Wireless networking can give your organization the advantages of mobile computing and/or the cost savings of not having to hard wire your premises to set up or expand a Local Area Network. Wireless networking can provide access to your network for desktop and notebook computers as well as Personal Digital Assistant (PDA) devices.

We have the knowledge and experience to provide you with a wireless networking solution which is cost effective, flexible and, most importantly, secure.
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Thin Client/Diskless Workstation Deployment

If your organization is facing replacement of ageing workstation hardware or is tired of the costs involved in managing desktop workstations, you should consider deploying a thin client or diskless workstation solution. This solution can be combined with a desktop Linux solution to maximize savings in hardware and software. Schools, libraries, contact centres and training organizations are ideal candidates for a thin client workstation solution, but any organization which can benefit from running Linux and Open Source applications on their desktop computers can also take advantage of this solution.

We can deploy a thin client/diskless workstation solution in your organization by utilizing existing desktop workstation hardware or by using new hardware costing far less than normal desktop workstations. Combining this savings in hardware with use of Open Source Software, you can realize a significant reduction in capital spending along with Total Cost of Ownership(TCO) of your desktop workstations.
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Training

We are dedicated to the concept that the benefits of IT solutions are only fully realized with proper training of both IT personnel and end users. Thus, CDB Computer Services can provide training on Windows^TM or Linux and Open Source applications which is customized to suite both your IT personnel and your non-technical personnel.
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